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Shipping & Returns

Shipping/Refund/Returns Policy

Deliveries to the uk is Free yes Free over £60.00 under £60.00 a flat rate of £4.30, Shipping to europe £22.00. We use DHL/UPS for our deliveries and track all orders for peace of mind.

 

Goods ordered in error, surplus to requirements or unsuitable may be returned to us within 14 days of receipt on condition that they have not been used or fitted and they are undamaged in the original packaging. 

You will only be refunded your delivery cost if the return is as a result of our error (e.g. a faulty product, or incorrect shipment). If we agree to provide you with a refund we will instruct our bank to credit your credit card account within 30 days of receipt of the returned product.

Goods ordered in error, surplus to requirements or unsuitable will be subject to a 35% handling charge. You may cancel your order at any time prior to the order being dispatched. If you have notified us of a problem with the goods, we will either make good any shortage or non-delivery; replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid by you for the goods in question.

We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. This does not affect your statutory rights as a consumer.

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